I hope you can help with my problem. I’ve been satisfied using RM6 for a long time and found no reason to upgrade. I backup often and have used them a couple of times. I opened RM yesterday and got the Welcome screen with the Create new file, Open existing, Import, Search, and Open C:\Users\David\… . I chose the last one. Box then said RM can’t open this file [file name] Error: unable to open database file (14). I then tried to restore the backup. I found the backup file from last month, tapped restore and the box said “ZipForge: Cannot create file [file name] -Native Error 00019. File processing error, possibly disc is full.” Retry. same box. Ignore, File not found. I’ve also tried to restore older backups with the same result. What’s my next step? Thank you for your good suggestions.
I don’t have a suggestion as to why RM6’s restore process is failing. But the following might work to recover your data. Make a copy of your backup file. It will have an rmgb file extension. Rename the file so that the rmgb extension is replaced with a zip extension. You should then be able to open the zip file with a zipfile utility and extract your RM6 database which will have an rmgc extension.
Windows does not show file extensions in Windows File Explorer by default. I think that’s unfortunate because I think file extensions are a very necessary part of managing all your disk files. Well, it’s more than unfortunate. It’s terrible, and and I think it’s technical malpractice on Microsoft’s part. In any case, you may have have to change the option in Windows File Explorer to display file extensions. And do be sure to make a copy of your RM backup file. Don’t do the rename of the extension on the original backup file.
This search brings up a very old “mention”… but is not reachable:
Is it possible you’re working with removable storage media -or- that the folder(s) in question are set to Read Only permissions. Or perhaps disk structure corruption necessitating Chkdsk utility? Just wild guesses.
This did the trick. Great, easy to understand instructions. Thank you so much!
No removable storage media but one of my attempts did have mention Read Only in the error box. thejerrybryan’s suggestion to rename the ext to zip and extract seems to have solved my problem. Thanks again.