Hi folks. I’m very new to this and have just upgraded from RM9 to 10 (mac) but all my media files are now “not there”. I can see the pictures, documents etc but there doesn’t seem to be any link back to the originals. Can anyone tell me what I"ve done wrong, or not done, please? Will I need to reassign each file individually?
You will not need to reassign each file individually. There is more than one way to fix this, and the easiest fix depends on what the problem actually is.
The most likely cause is that that the Settings > Folder Settings > Media Folder settings is not the same between your RM9 and your RM10. If they are not the same, make the Media Folder Settings the same for RM10 as it was for RM9. If that’s not the cause, then the best solution may be to run the Fix All Broken Media Links tool. But start with the Settings > Folder Settings > Media Folder settings.
Here are what mine look like. Yours will be different, partly because you have a Mac and I have Windows, and partly just because you have a different computer and a different folder structure than me. So look at the setting on RM9 and make sure the setting is the same on RM10.
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Oh that’s brilliant Jerry. Thanks so much. It was the file source that was missing so I’ve made it match RM9 and it’s worked fine.
I’ve so much to learn but I’ll persevere!
Lynne
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Rootsmagic generally has very similar screens on both mac and windows unlike FTM. Another difference is the excellent fix media tool but RM should allow each database to set a different media folder.
watch the videos too https://www.youtube.com/channel/UClAeFYGdN0CRVehqGjDDTgg