when I open treeshare, I find that many of the people show up twice in the list of people.
Usually one shows as linked with ancestry and one not linked. As far as I can tell, my RootsMagic has only one person with this name, and likewise, my linked Ancestry tree has only one persom with this name. How does this happen and what can I do about it?
Not an issue I have come across but have you tried merging the people in RM or using the link option in TreeShare when you have the person highlighted?
Depend on how they/were are duplicated – The way I used tree share with Ancestry it would be unlikely to have duplicates as I only push stuff from RM to Ancestry and not usually the other way around. This also depends on what is your main “database”. Also make sure you are using REC #'s so it is in fact a different person (versus alternate name).
Kevin
Uncheck the “only show changed people” to confirm where the duplicate is. Then you can merge on whatever side is needed.