Unexpected Error: "Instance of "Tabulmage" not created" - RM9

Keith,

Sorry for the delayed response.

The manner in which I corrected the issue.

  1. rename the main database. This allows RM9 to start without a database.

  2. open the dB from inside of RM9

  3. under MEDIA tab choose dropdown for SEARCH AND REPLACE.
    a) Look for and replace all special characters. # , $ double… Commas double spaces parentheses ( ) { } ! *

  4. I use a Mac computer.
    In FINDER highlight all file names under the MEDIA directory.
    Choose RENAME from the FINDER File menu
    Now repeat 3 a) above to replace special characters in the names of files on the hard drive.
    You have now replaces SPECIALs inside of media portion of RM9 and replaced the characters on your computer.

  5. choose TOOLS menu and (at bottom of list) choose enhanced properties, RUN.
    Check under MEDIA on resulting report and work through any problems that MAY still exist.

A help may be to PUBLISH the Multimedia List report and look through it. I saved the report as CSV (Comma separated values) and used EXCEL to search for issues.
If using Excel, you can Google Find SPECIAL CHARACTERS in Excel.

Without knowing your operating system or your experience level, the above is a shot in the dark at helping.

Please, let me know if I can help further , or clarify.

Rich.holden@me.com