Hallo people,
I’m was using roots magic 10 2 for a to-go option and a thumb drive, but at the final stage it’s send to the browser (Safari), and pop up windows says "quit unexpectedly,
so what is it…?
Thanks,
J.J.
What do You mean by final stage ?
After the procedure that copies all the files, there is only two actions:
- Eject button
- Close button
Or do You mean …upon inserting it to a different Mac… it opens Safari on the second computer ?
NO copy files, NO eject or close, after select data files I click on Next and quits…
That would be at a Next button, then ?
…that a browser window opens, instead of initiating operation to copy Data Files.
Hmm, that sounds like an issue for tech support to advise
I don’t recall the need to visit the browser with RM To-Go. Probably is best to open a support ticket so we can track down what is happening.
https://support.rootsmagic.com/hc/en-us/requests/new
Hi people,
I think the problem is the thumb drive, I tested the to-go with other and work, so problem solved, thanks.
J.J.