Fixing Broken Media Links - Missing Media

Hi All,

I have a number of broken media links which RM is unable to fix as the media files appear to be completely missing from my hard drive. I was able to generate a list of the broken/missing media files, but RM does not tell me what person, fact or source the media file is associated with. Many of my media files have non-descript file names. Is anyone aware of a way to determine what the media files were associated with? Without knowing what the media was tied to, I don’t know how to determine what needs to be replaced. Thanks!

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Sounds like the files may have been either delete or removed.
If that is the case your work will be more challenging as likely need to be done manually.
you may need to re download.

Not sure if the media list will help for that scenario… I would use outside tools but that is not for everyone .

Search for the media filename on the Media page. Then click on Tags to see where it was used.

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Yes, I understand I will need to re-download. I just don’t know what I need to re-download because I can’t find a way to determine what person, fact or source the missing media file was associated with.

Thanks Renee! That gets me closer. If the tag is a citation, does that mean the file was attached to the citation and not to a fact? When I select Tags, it says the Type is Citation, but what it’s showing me is a Source I think. When I go to that Source, it may have multiple citations. I guess I’m still stuck figuring out what the missing media file is. Also, I’m seeing several where there are no tags. What does that mean?

Under Other panel, clicking the Tags far right arrow (and maybe even just double-clicking that line) should show where it was linked.

Use File>Restore to bring back an earlier version of the database (from a previous Backup) to some temporary folder (other than the one for the existing database) so as not to overwrite the most recent one. They should be (tagged) linked there, if they aren’t in the latest.

The tag takes me to the “Citation” which I think is really the Source. When I go to the Sources page, I may see multiple sources with that same name (not sure why or how that occurs, maybe from TreeShare?) and each source may have multiple citations. If I pick one and then select “Used”, it will give me a list of facts and people associated with that citation, but then I have to figure out which person/fact has the broken media link. Seems like there should be a more direct way to find it.

one way here

I think other have given better advise of how to do in RM UI – its just not best design for handing that problem/scenario

There is an easier way to find the person and fact that a media item is attached to. Backing up a bit, you are correct that if the media tag = citation, then the file was attached to a citation.

But there’s no need to go to the Sources menu. After you click on Tags on the Edit Media pane as Renee indicated, highlight the Citation tag and then click on the pencil (edit) icon.

That will open up the exact Citation that the Media was attached to. If the Citation Name doesn’t identify things for you, click on “Citation Used”. That will display the Person(s) and Fact or Event type(s) that the citation (and the media) has been attached to.

One last tip is to remember that the Media Filename that displays in the Edit Media pane contains the file path, which = the location of the media at the time when it was added to the RM file. If you renamed the media outside of the RM app or moved it to a different folder the media link will break. It may be hiding, not lost.

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'1. you need to find and download the media file not what it was linked to.

  1. your real problem is the use of meaningless media file names. give each file a content related name and use nested subfolders (ie jones r smith m). This lets you easily locate media and link or discard new new items.

Thank you Kevin! This is exactly what I needed. Now I just need to go back and find/download the media files again.

Yes, I’m well aware. When I download files directly myself, I have a file naming convention I use and have a defined folder structure as well. I believe all of these files with the non-descript file names are those I’ve downloaded from Ancestry.com via TreeShare. This is likely also what has led to the multiple sources with the same source name. TreeShare makes it easy, but it does result in some of these issues.

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Kevin,

Any thoughts on how to find the person or fact when there is no tag? I assume this means the media is attached to a fact and not a citation?

If there is no tag, then the media is not attached to anything in the db. This can happen if the thing that the media was originally tagged to (ie person, source, citation, etc.) has been deleted from the db or if you manually add media and then forget to tag it to anything.

If the media was attached to a Person or a Fact it would display as such when you click on tags

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Thank you Kevin. I appreciate the expertise and the help.

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