I installed RM9 and I started downloading my tree from Family Search. The download stopped / paused. I didn’t get a message saying it was completed, so is it frozen? I don’t want to click Cancel because I don’t want to mess it up…
If it is frozen, how do I get it to go again?
Thank you!
Once the FamilySearch import stalls/stops it won’t resume where it left off. You will have what it had already downloaded. That is why we recommend doing smaller downloads into blank databases from FamilySearch.
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Oh. Where can I find the information on how to do this?
Thank you!
This is a Help page on dragging and dropping people from one database to another.