Ancestry Webhints: View Online Link Not Working

[OleSeminole]

Running Windows 11 and RootMagic 10.07.0. After updating to RM 10.0.7, the Ancestry Webhints link is no longer opening a person’s record on Ancestry. I receive a browser error in both Edge and Firefox “This page isn’t working right now---search.ancestry.com redirected you too many times. Try deleting the cookies for this site”. I am signed in to Ancestry.com. Deleting cookies and browsing history does not fix the issue. And strangely, using the TreeShare to access a person’s record on Ancestry.com does work. See attached.

Is anyone else having this error? Any suggestions?

[kfunk]

Known problem. When you click a hint and it opens in a browser window, the URL starts with ‘search’. Edit and change to ‘www’. Ancestry apparently broke something and the devs are is discussions with them.

[OleSeminole]

@kfunk

Known problem

Thanks so much for the quick response. Thanks for your “www” temporary work around.

[Rooty]

same new issue on mac but changing https:// to www.search does not work.

[kfunk]

Probably because you dont change it to ‘www.search’ you replace search with www.