Does anybody know the answer to this? If I install the 64bit version in WIN10, then create a portable version from it into my pen-drive, will the program work if I insert the pen-drive into a 32bit WIN10 machine?
As I wasn’t sure I originally installed the 32bit version, then made the pen-drive, then uninstalled the 32bit and installed a 64bit version. If I want to make another pen-drive version I guess I could just copy the files from the first pen-drive onto it and then enter my password when prompted, but I just wondered!
I take my pen-drive to a research centre and they have various PC’s with WIN10 - not sure if they are 32bit or 64bit.
If the research center has only 32 bit Windows, the 64 bit RootsMagic would not work on it. If they have a VERY old computer, it may have a 32 bit operating system on it, but they likely have a 64 bit OS because 64 bit has been around so many years (since about 2005). Windows 10 is the last Windows to offer a 32 bit OS.
I have done some testing and the results are if you have the 64bit version of RM9 on your computer and use RootsMagic-to-go to create a portable version on a memory stick it will install a 64bit version on that stick. You will need to install a 32bit version on your computer to use the same process to make a 32bit version on your memory stick (which is what you will need if you don’t know whether the computer you are going to use with the memory stick is 32 or 64 bit).
I did try running the 32bit version from the memory stick and asking it to upgrade. I wish I hadn’t as it installed the 32bit version onto my laptop (instead of the memory stick) and it was there as well as the 64bit version! I uninstalled them bot and re-installed the 64bit version. All is well.
I’m using w11 and RM8.5.5 and it’s only 32 bit which keeps freezing up on my brand new computer. I have to use the task manager to shut it down and hope I don’t lose to much. I get all kind of errors messages. does rm 8 have at 64 bit version. I just did an uninstall and downloaded the program again, didn’t see any option for 64bit download
RM8 is only 32-bit but that shouldn’t be causing your issue. Check your security software. Also with brand new computers that OneDrive hasn’t taken over your Documents folder. You need to move RM out of OneDrive.
After checking out the suggestions that Renee ( rzamor1) made and make sure you pause any cloud service (Dropbox etc) while using RM, If you still have the error messages, you can try searching in the search box at the top of the screen for the error–access violation or Argument out of Range etc or just tell us what steps you take before the error occurs as there are work arounds for a lot of theses error-- as an FYI for you, I’m also Windows 11 and a very new computer – I did have errors in RM 8 also-- starting abt 8.2.0 I believe but were getting better by the time that RM8.5.5 came along-- I never really lost any info-- also so you know, they will never update RM 8 since they have brought out RM 9— that said I updated to RM 9 64 bit–I still have some of the same errors happen and a couple of different ones BUT they are NOT bad and using a workaround if there is one…
I think it might have been that I was using google drive a working storage. when i quit using that, it seems to have solved itself so far. thanks for the help about the cloud drive
thank you for your help. I think the google drive was the problem. I’ll probably switch to rm9 just for the 64bit as I’m running a high end CAD computer. 2tb storage. 32g memory. graphics card, might as well get the most out of the RM program