Update today Dec 11th -no info what RM is doing

RootsMagic
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update today Dec 11th -no info what RM is doing.

Respectfully (to RM) – there was a update – that update to 11.0.3 (32bit) I was running 64bit. It does not explain what is doing and you then end-up with both versions on your computer – not sure if this was intentional but more transparency is needed for these things. I suspect it has to do with the Overflow error.

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Are you referring to the Place List with the Stack Overflow error message coming up? Development is still working on it. So far we have been able to see it happens when a place is not geocoded and you add, edit or delete a WebTag. It only happens on the Windows 64-bit version. Until we can find a resolution its best to use the 32-bit version if you need to make those modifications. There is no issue having both the 32-bit and 64-bit version on the same computer, just use one at a time.

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The real issue I was pointing out is why RM alerted me of an update that was not an update and switch me to 32b when I was on 64b. Yes I am am aware you can have both 64 and/or 32 or even ever consecutive version ). I thought maybe the strategy was to temp change people back to 32 if on 64 which fix was in progress.

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How did you do the update? Was it using the update link inside RM or from the website?

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Ran program – it said there was an update. Ran update from within the RM UI.
It was odd – I guess there was some kind of glitch.

I was already running 11.0.3. (64b) and that was where it update. It installed 11.0.3 (32b) but did not replace the 64b. I had left 11.0.1 (32b) that I originally installed but that was not the program I ver opened.

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The program probably checks for ANY currently-installed supported VERSION, then matches bitness and updates the particular bitted installation if there’s a change. If you still have an older downloaded 32-bit installer… you could revert back the installation and test the hypothesis.

1 Like
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thanks it was weird regardless – I think MS installed W11 updates the same day or day before maybe that was a factor. Hopefully not one else experiences that (especially a less technical person)