If I try to “Log out” using the button on the top right corner of Ancestry Shared Tree, my system will lock up. I have to kill the RootsMagic process.
MKGT
August 6, 2023, 9:53am
2
Issue has been seen by others and reported.
I’m a windows 11 user on the latest version of RM and I haven’t been able to disconnect properly from Tree Share. when I select the Log Out button at the top , the Ancestry sign-In screen appears and when I hit Cancel there the TreeShare screen locks up and my only choice is to use Task Mgr to end the task. This has been happening for several months now and I keep hoping another day it might work but no luck. Long time use back to Family Origins!
Confirming issue with logout has been reported to development. If you close RM and reopen you will be logged out since there is no automatic login.