I am running on a two-monitor Windows 11 system. When running the application on the second monitor, all popups appear at the far right of the monitor, halfway off screen. When running RM on the first monitor, there are no issues. Anyone else seeing this?
3 monitor setup here with no issues, but I’m on a Mac. I think I’ve read others have this issue.
try changing your “Main” monitor in the Windows display settings to run on the monitor you use RM- for me I set them the same . My Main Monitor is left (I have 2) and that is what I open RM.
If you still have issues – sometimes it can be due to display drivers (or monitor drivers)– sometimes older drivers have less issues but usually the newest is the best.
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I’ve used RMs 7, 8, 9 & 10 on different Windows computers using Win 7, 10 & 11 OSs and all have had issues if you open RM in the second window - in my case the popups always appear on the first monitor and have often been known to disappear. It seems to be RM policy to push users into displaying their software on the primary screen (as well as requiring installation on the C drive).
This doesn’t sound controversial to me. In the Windows realm, that’s the predominant environment by a hefty, hefty percent margin.
Firstly, because of the percentage of PCs with only one monitor and one SSD (as a general configuration premise). Secondly, Windows has intentionally evolved (32-bit to 64-bit) with a very specific “file system” ecosystem of folders dedicated to support installing programs separately, per that “bitness”. Those paths are ./Program Files (x86) and ./Program Files.
It has been and continues to be the Windows program installation behavior to automatically determine which drive letter Windows itself is installed on and then default the recommended install folder destination to be on that drive in one of the two above folder paths.
Thirdly, the drive where Windows is installed is typically the fastest storage device (on purpose) and where program installs default to (for that same reason, speed). Running programs fast is far more important (than writing to storage)… when it comes to speed. Writing is typically buffered by caching and that caching handled by hardware reporting it done (ahead of time, on purpose) as the writing gets flushed down to the physical storage device.
Yeah, Windows still lets You choose other drives
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I do choose other drives but my issues are that 1) since RM11, updates to the program installed on my E drive do not upgrade it but install a whole new program on my C drive (where it has never been installed by me) leaving the previous version without the update on my E drive. No other programs have ever done this and neither did any previous RM versions, 2) While RM remembers that I run the program on my second screen and always opens it there all the popups for backup, etc open on my primary screen, but to be fair RM has always done that although that idiosyncrasy is unique to RM in my experience.
This is because RootsMagic upgrades are always a full-program installer (you find the installer in your Windows default Download folder afterwards) that defaults to installing on the Windows drive letter and has the drive choice selection disabled when an existing install is already reported by Windows as existing. The full-installer approach is likely because that is required to cross-compile for a macOS-specific install version.
Many (not all) other programs typically package up a series of “patch’ed” and completely new individual files that can be applied in a different way than full reinstall.
I use multiple programs on two monitors, and depending on what I am doing, I will move RM to the second monitor for convenience or because other things are already on the first monitor. I don’t have this problem with other programs, I keep my system and drivers updated, and I don’t think it unreasonable to expect that RM should work correctly in a multi-monitor environment in 2025.
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You have the screens “extended” to the other monitor with the 1st monitor as your main so RM opens addition windows on the main since RM doesn’t really know you have multiple monitor.
Move “other things” to 2nd monitor and keep RM on 1st.
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I have not noticed any issues when I open RM on the MAIN monitor. As @MadDog said keep non RM (other things on 2nd (or 3rd Monitor) – keep RM on the main monitor. This true about most other software
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