Just did a windows update (as recommended) and get Runtime error 217. Have tried the fixes from Jan 18 and still cannot open app. This happened the last time I updated and was able to reinstall JAVA and it worked. Not this time! Have also tried to reinstall RM9 and still get error message. Please help.
Frustrated!!!
This issue could be caused by windows system files damage or corrupt system files entries. See if any of these suggestions help.
Since RootsMagic doesn’t use JAVA, this was not likely the culprit, but rather just one of the measures you tried in tandem with some other thing that got you going. I will say that I, too, had just updated and upon opening RM9… it just didn’t load, then after ending the task and trying again, it eventually showed the task bar icon, but no screen opening. A full system reboot seemed to reinitialize Win 11 version 23H2 and allow me to run RM9.
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