Ancestor Chart - unusual bar appearing

[john.hymers]

When I create an ancestor chart in RM v 11.2.0.0 on a Mac, there are strange bars appearing and the details for individuals events are not complete

[kbens0n]

Have you tried the Reset button(s)? There are more under the options below:

[rzamor1]

Sometimes restarting the computer and RM will straighten it out.

[john.hymers]

I found the problem in default boxes, the border colour needed setting to white after which the banding was eliminated. Thanks

[kevync1985]

I have seem that issue before – sometimes it difficult to get them to clear – its seems to be something specific to the computer and not the database itself when I tried to replicate or resolve

[kevinm]

@john.hymers

I found the problem in default boxes, the border colour needed setting to white after which the banding was eliminated.

Good catch. I see the same problem on mac and the setting is kind of buried. Good for you for finding it. I had to set 2 fields…Colors, Default Boxes (under the Chart Boxes section of the panel), Border = No color or white, and Fill = white. (Selecting Fill=“no color” did not work for me. It left a solid colored bar the next time the report was run.)