What happened to Notes and Charts in RM9?

I have dozens of trees in older RM versions. I opened a couple in RM 9 and was shocked to see all the notes gone. When I clicked Reports to generate a report or chart, nothing happened. Looks like RM 9 took only the names, dates, and places from the older versions - and nothing else. The home screen looks very very different. I do not like RM 9 at all as its learning curve is too steep. I want to put everything back in RM 7 where there are notes, etc.

I am weeping. I cannot believe that I cannot open any of my GEDCOMs that I created over the past 40 years only to be not able to get any Notes, nothing, when RM forced me to convert them to RM 9 versions., stripping them of notes. This is an act of cruelty.

Did you make a copy of your RM7 database or do you have backups of your RM7 files? If so you can still open them in RM7. I’ll leave any technical advise to those who understand the system better than me.

RM9 supports notes just fine. So I’m trying to understand how your RM7 data with notes became RM9 data without notes. How did you convert your RM7 data to RM9? As as Charlie_Allingham asked, do you still have your RM7 databases available somewhere?

Here’s a thought. You mention GEDCOMs. It is also the case that RM9 supports GEDCOMs just fine. But did you convert from RM7 to RM9 using GEDCOMs? If so, it is possible to create GEDCOMs in RM7 without notes. If there are no notes in the GEDCOMs, then there would be nothing for RM9 to import. You can open the GEDCOMs with a text editor to see if the notes are there. Doing so will not involve RM9 in the process at all.

The best way to convert your RM7 data to RM9 is for RM9 to import directly from your RM7 database without using GEDCOMs. That’s why it’s so important to know if your RM7 databases are still available. For example, perhaps the databases are not available but perhaps you have backups of them that you made with RM7.

1 Like

Fortunately I do have the older versions on DVDs, but I am too afraid to open them using RM9. Stupid me had removed RM7 from the hard drive, and I understand RM won’t let me purchase RM7. So I am transferring to another genealogical database which accepts notes.

K.

Personally I think that I’d copy the RM7 database file (or a backup) on the DVD to a folder on my hard drive and then open the file on the hard drive with RM9 (or RM10 which is the current and supported version). That will convert the format to that used by the later version and, hopefully, work. If it doesn’t nothing will be lost as you will still have the DVD copy of your original file. Good luck.

you can download RM 7 AGAIN—hopefully you retained the key but if not, support might be able to help…

https://www.rootsmagic.com/Download/RootsMagic-7/

1 Like

Thank you for responding. What happened was that I clicked to open a file and then browsed to find the file. (I am sorry but I do not remember what extension it had).

Then I clicked it open, and RM said since it was an older file (I cannot remember the exact wording) and it would have to be converted from the older version to the RM 9 version. I clicked ok Then it is opened, and I see the notes are not there.

Karen

I just checked, and it was a GEDCOM file.

For now, I will upload as many files as I can to Ancestry. I hope the notes are accepted there.

Karen

Thank you for responding. What happened was that I clicked to open a file and then browsed to find the file. (I am sorry but I do not remember what extension it had).

Then I clicked it open, and RM said since it was an older file (I cannot remember the exact wording) and it would have to be converted from the older version to the RM 9 version. I clicked ok Then it is opened, and I see the notes are not there.

Karen

When you open v7 files in v9 via Import, it leaves your 7 database alone so you can still use v7.

If you have deleted RM7 from the computer, simply download iRM7 again to your present computer. If you do not have the key, you can download the free version, but if you registered the program, support should be able to supply it to you.

Try to restore one file at a time. You simply restore a RM backup to the newly installed program. If you made gedcoms, they should not affect affect your original RM7 files.

Leave RM9 alone, and simply work on restoring your old files from backups. RM7 is easier to use, and if it meets your needs, there is no change to upgrade.

This sounds great. Yes, I did register the RM7. I always have with every version since the very first one. Thanks for letting me know.

I did read somewhere that RM said no RM7 support will be given, period. It is gone forever. So if you have issues with RM7, too bad, you will have to purchase RM9 (which I did several months ago but did not have a chance to use until now).

Thanks very much.

Karen

You’re confusing support with updates. RM7 will no longer receive updates. We still provide support for all versions of RM.

1 Like

There are only three ways notes will not appear in a GEDCOM.

  1. Under “Data to export” Notes was left unchecked. By default it is checked.
  2. Under “Privacy options”, “Include private facts” was left unchecked, and all the notes in the database were under a private fact.
  3. Under “Privacy options”, “Include {private} notes” was left unchecked, and all the notes in the database were marked private.

@kahill1918 Unless you deleted it, I would think your original Rm 7 files would still be on your computer – do a search for rmgb–if any are found, on the right side of the search box,it will show the location / path-- click on that and it will open the location…

There is one other thing that MIGHT have happened to your notes since you used a gedcom BUT not sure why it would do it as you were using RM 7-- I finally imported one of my older files into RM-- this file was made a long time ago and was used in at least 3 different genealogy software programs-- I was shocked ( to say the least) when I went to check the notes and there was none- BUT all my notes showed up in a narrative report and after much digging around, I found them in the fact section for each person listed as Rsrch Notes ( it is listed in the fact list)…

image
It appears that one of the other software programs had where you could add the person’s general notes in one box-hit the tab and enter research notes in another etc–somehow and only in this one database, I ended up in research notes and entered all under that…

Your comments mentioning “convert” NEVER occurs with GEDCOMs.

Renee, see my reply to Kevin’s message. I have captured the screen and will paste it here too.

From within RM9, I opened an existing RM7 file, and RM9 then converted it into a RM9 file. There was nothing to check or uncheck.

I would like to try to give it another try but I am afraid to do so because all of my existing files are older. So I am going to reinstall RM7.

Karen

I was able to reinstall RM7 so I am back on familiar grounds. Many thanks to all for their help and comments. I have one foot in the grave, so I am keeping it there.

Karen