Hi all. I’ve finally gotten back to creating Shareable Drives, and am having more issues. The RM9 help file states that “The Shareable Drive will even include your photographs and other multimedia items… When you send the Shareable Drive to a family member, they will see a RootsMagic 9 folder that contains the program and data files…”. Except there are no data files. They don’t copy over. What I get are blurry, illegible and in many cases unopenable substitutes (thumbnails?) that are fairly, and in the latter case completely, useless. I’ve looked at the media files for five or six people in the Shareable version, and about half of these “files” won’t open. Deleting and reinstalling makes no difference.
For example; there are three media “files” for this person on the Shareable Drive:
Two won’t open at all:
And the third is so blurry that it’s useless:
All three of these are standard jpg files. Am I doing something wrong here?
The drive I’m using is one of your RM 4GB thumb drives which I purchased. The database and media were downloaded via TreeShare. In the full version of RM on my Win10 laptop, the media files display fine.
The full version is installed here:
C:\Users\ME\Documents\Miscellaneous\Home\family\genealogy\RootsMagic Essentials 9
With all media files in:
C:\Users\ME\Documents\Miscellaneous\Home\family\genealogy\RootsMagic Essentials 9\BlahBlahBlah 112523_media
The Shareable Drive exe is in:
With this empty media directory:
E:\RootsMagic-9\Data\ BlahBlahBlah 112523-Media
Oddly, all the media “filename” entries on the Shareable Drive are:
I don’t know what that “.” directory indicates. Is it something hidden?
I’ve tried copying the actual files to E:\RootsMagic-9\Data\ BlahBlahBlah 112523-Media. That fixes the blurriness of the files that will open (i.e., they will expand into sharp, legible versions when clicked on), but the unopenable ones still won’t open. What is wrong here?
Thanks for any help you can provide, and sorry if I’ve been longwinded. I want to give these drives to my kids for Christmas.