here is a screenshot showing what I’m talking about. Any ideas?
I’ve never messed with Tree Share (so I’m likely mistaken), but my impression of your screenshot is that RootsMagic is letting You know that it recognizes that David Eugene Peterson is in your database, but one of his Spouses, Mary Evelyn Blanton (that big empty red circle on the left) is either not in your database or not linked and is offering options.
You are trying to match two different people. On A* you have selected Mary Blanton and you are asking why she doesn’t match with David Peterson.
Looks like you have a different spouse for David Eugene Peterson in your RM database. If Mary Evelyn Blanton is a further spouse you should choose ‘ADD’ in the options in Ancestry. Then choose the option for David Eugene Peterson on the left hand side of the Tree Share dialogue to update him. Might want to check to make sure that David hasn’t been duplicated in the process. Always add new spouses before updating the person you have otherwise if you try to add a marriage it will tell you that there is no spouse to add the fact to (or attach it to the wrong one if you have an existing previous spouse).
Well now. I have obviously misunderstood the sections of the screen I was looking at 
I was expecting the blank circled area to contain the match for the spouse to connect to. I have no idea why. lol
This is how treeshare works. The issue is that the Marie Blanton in your RM db has not yet been linked to the Marie Blanton in your Ancestry tree. Click the “Show All” link on the RM Treeshare panel (your first screenshot) and choose the Marie Blanton entry in your RM db to establish the connection with your ancestry tree.
The root of the issue goes back to how Marie Blanton was created in RM and in Ancestry. If you used Treeshare to push the profile from RM to Ancestry, or vice versa, then the profile connection would have been created. It appers that’s not how these 2 profiles were created so you need to manually establish that connection as a 1X action.
I suspect that the reason that Marie Blanton doesn’t automatically show in the RM side of the treeshare screen for you to select (1st image) is that you may not have a marriage event to David Peterson yet in your RM db.
Whooops. I was composing my response and missed your update.
I expect that every treeshare user has all experienced this! Cheers.
1 Like