New computer and after moving RM10 files from old to new with Dell Migration and PC MOver, managed to get all links from RM10 to the Multimedia files reestablished except for two. In the course of several moves from old to new computers and trying to avoid ONe File, the path names for these two files is rather long. No matter what I have tried, the result is: 0 broken media links fixed. 2 links not fixed. Since just prior to this, I was able to repair 105 broken links, I wonder if a very long file path might contribute to the problem? If not, what to try next? Thank you
First … welcome to the community 
and your first post 
If it’s just 2 links, probably the simplest solution is, for each media file …
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go to the specific media file in the RM interface
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click inside the “Filename” field
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click the little “page” icon at the far right
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in the resulting Windows file dialog box, browse to the location of the actual file
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click on the media file
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click through the OK buttons.
That should pipe the resulting file path into the media file’s relevant field.
The MAXPATH limit varies depending on your file system, but if you have a new PC it’s probably using NTFS. You can read more about paths and maxpath here and here if you want to nerd out.
If browsing for the files doesn’t work, you might have to construct an old school path using DOS 8.3 short names. Highly unlikely that you’ll have to do that. But if you do, you can get short paths by going into a command prompt and typing dir /x . (Note: you will have to identify the short paths for each sub-directory and the specific file.)
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Aside from the robust answer by KimberlyGreen… the obvious other reason would be the filename or filetype extension (jpg/jpeg/png/pdf/bmp/tif) somehow changed for those two. Those are what RM’s Fix broken media links tool tries to find them by.
Thank you all very much for your “how to” information. Tis a very educated community !
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