@rzamor1 posted this a while back. Rather than using an external Windows screen to rename the file, “Go through RM when you rename the file then you don’t have to worry about forgetting to link to the newly name file. On the Edit Media panel click on the folder icon in the Filename field. In File Explorer locate the media and right click on it to rename. Once its renamed select and click Open.”
The key is to click on the document icon in the far right corner of the Filename field to start the process. You can change the file name and relink within that one action.
You can search this forum for “Tcanvasd2d” for other posts on this topic. Most people report this problem after trying to print. There are some basic troubleshooting steps mentioned.. run the 4 db tools, make sure your db does not synch to cloud, etc. Your description of this occurring after repetitive steps doesn’t fit the other posts that I recall. If you don’t get a resolution from other comments in the next couple of days, I suggest opening a support ticket so that the RM team can recreate the steps you describe.