# TreeShare for Ancestry Changed List

**URL:** <https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144>\
**Category:** RootsMagic\
**Tags:** question, issue\
**Created:** [August 9, 2023, 3:38pm UTC](https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144 "2023-08-09T15:38:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bfurr1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/bfurr1/32/1677_2.png) [@bfurr1](https://community.rootsmagic.com/u/bfurr1)\
**Post date:** [August 9, 2023, 3:38pm UTC](https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144/1 "2023-08-09T15:38:06Z")

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When using TreeShare for Ancestry, I have three people on the changed list. When I click on Options, Clear everyone from “changed” list, nothing happened. I do not want to change Ancestry for these three people, but I can’t get them off the changed list.

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [August 9, 2023, 3:47pm UTC](https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144/2 "2023-08-09T15:47:25Z")

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People with no link on the opposite side will remain on the change list until added. Otherwise, that list should clear.

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<div class="post-metadata">

**Author:** ![bfurr1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/bfurr1/32/1677_2.png) [@bfurr1](https://community.rootsmagic.com/u/bfurr1)\
**Post date:** [August 9, 2023, 4:08pm UTC](https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144/3 "2023-08-09T16:08:42Z")

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They have already been added!

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<div class="post-metadata">

**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [August 9, 2023, 4:12pm UTC](https://community.rootsmagic.com/t/treeshare-for-ancestry-changed-list/8144/4 "2023-08-09T16:12:08Z")

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It would be best then to open a support ticket so we can figure out why they are not clearing. You would need to share the Ancestry tree with the support agent.

[https://support.rootsmagic.com/hc/en-us/requests/new](https://support.rootsmagic.com/hc/en-us/requests/new)