# Stumped with TreeShare

**URL:** <https://community.rootsmagic.com/t/stumped-with-treeshare/14569>\
**Category:** RootsMagic\
**Tags:** question\
**Created:** [August 30, 2025, 7:21pm UTC](https://community.rootsmagic.com/t/stumped-with-treeshare/14569 "2025-08-30T19:21:05Z")\
**Posts on this page:** 1\
**Showing post:** 58

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**Author:** ![jateas](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/jateas/32/5684_2.png) [@jateas](https://community.rootsmagic.com/u/jateas)\
**Post date:** [October 20, 2025, 3:35pm UTC](https://community.rootsmagic.com/t/stumped-with-treeshare/14569/58 "2025-10-20T15:35:30Z")

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This post was in my drafts folder and was never submitted. Ugh. More info, clues, on why treeshare fails. See [Reset treeshare tool - #7 by jateas](https://community.rootsmagic.com/t/reset-treeshare-tool/13315/7) or here is the post:

I am following all of this with great interest. Basically I had a large tree over 500,000 people that had been linked to treeshare for several years. For reasons I can’t remember, I decided to disconnect my tree and re-upload it. I wish I had never done this. I have not successfully uploaded the tree; it gets stuck while uploading media … sometimes early, sometimes at 99%. I have not gotten past that point so unsure if I have a similar problem with sources. However I noticed one thing that no one else has mentioned. I ran Media – Set Primary Photo for Persons #media #update several months ago and just noticed that some people have multiple media checked as primary photos. Hmmmm….. If I remove all the checks and attempt to check multiples, RM does not allow it, as it should. I am wondering if this might be the reason my tree freezes during the media upload? Does anyone else have multiple pictures checked as primary? I am going to copy/paste this post onto the SQLite Tools for RM page. Maybe all I need is a new script to uncheck all media.

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