# Rootsmagic 8 freezing

**URL:** <https://community.rootsmagic.com/t/rootsmagic-8-freezing/1545>\
**Category:** RootsMagic\
**Tags:** question, rootsmagic\
**Created:** [October 13, 2021, 7:57am UTC](https://community.rootsmagic.com/t/rootsmagic-8-freezing/1545 "2021-10-13T07:57:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dakota](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@Dakota](https://community.rootsmagic.com/u/Dakota)\
**Post date:** [October 13, 2021, 7:57am UTC](https://community.rootsmagic.com/t/rootsmagic-8-freezing/1545/1 "2021-10-13T07:57:25Z")

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When inputting information into RM8 the program froze 4 times! I know using a new program can take time to get used to it but having it freeze so many times is very off putting. Hopefully this problem will be ironed out soon. I am also finding the screen a bit too busy. Simplicity is much better. I will persevere then make up my mind if RM8 is worth it

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**Author:** ![dartimon](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dartimon](https://community.rootsmagic.com/u/dartimon)\
**Post date:** [October 19, 2021, 1:17pm UTC](https://community.rootsmagic.com/t/rootsmagic-8-freezing/1545/2 "2021-10-19T13:17:15Z")

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I have experienced the same problem today (19 Oct 2021) with RM8 when trying to share a census fact with another individual. Only solution was Ctrl Alt Del.  
Then tried it with RM7 and no such problem. Are we still reporting bugs?

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**Author:** ![JP1](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JP1](https://community.rootsmagic.com/u/JP1)\
**Post date:** [October 19, 2021, 2:02pm UTC](https://community.rootsmagic.com/t/rootsmagic-8-freezing/1545/3 "2021-10-19T14:02:11Z")

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Yes, we need to keep reporting bugs via Support.

It isn’t reasonable to assume any investigation of anything reported here. Maybe when things quieten down a lot.