# Rootsmagic 11 can't find placeDB.dat

**URL:** <https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694>\
**Category:** RootsMagic\
**Tags:** question, rootsmagic, issue\
**Created:** [September 17, 2025, 6:55pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694 "2025-09-17T18:55:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![szvacek](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@szvacek](https://community.rootsmagic.com/u/szvacek)\
**Post date:** [September 17, 2025, 6:55pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/1 "2025-09-17T18:55:25Z")

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Installed RM11 just yesterday. After making small edits on a person, specifically adding a POB, an error message appeared: “Cannot find placeDB.dat. Please try reinstalling the place database” Anybody encountered this issue? What would be the fix? Thanks

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**Author:** ![GarFin](https://avatars.discourse-cdn.com/v4/letter/g/9f8e36/32.png) [@GarFin](https://community.rootsmagic.com/u/GarFin)\
**Post date:** [September 17, 2025, 7:03pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/2 "2025-09-17T19:03:04Z")

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You just download it and install it and it manages everything. Get it from here. Click on “other downloads” at the bottom of the page.  
Or just try using this link\>\>\>[https://files.rootsmagic.com/RM9/RootsMagic9SetupX64.exe](https://files.rootsmagic.com/RM9/RootsMagic9SetupX64.exe)

> **[Download RootsMagic 9](https://www.rootsmagic.com/Download/RootsMagic-9)**

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**Author:** ![szvacek](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@szvacek](https://community.rootsmagic.com/u/szvacek)\
**Post date:** [September 17, 2025, 8:49pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/3 "2025-09-17T20:49:36Z")

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Thanks for the quick response, but I’m confused. Why would installing RM9 fix the problem in an RM11 issue? I must be missing something.

I did follow the links in the website and found a file called PlaceDBsetup.exe at the bottom of the page for RM9. Was that what you were referring to?

Thanks

Steve

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**Author:** ![Steambuff](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@Steambuff](https://community.rootsmagic.com/u/Steambuff)\
**Post date:** [September 17, 2025, 9:28pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/4 "2025-09-17T21:28:19Z")

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Yes, you need to run “PlaceDBsetup.exe” (It is the same executable for all versions)

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**Author:** ![MadDog](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/maddog/32/313_2.png) [@MadDog](https://community.rootsmagic.com/u/MadDog)\
**Post date:** [September 17, 2025, 10:09pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/5 "2025-09-17T22:09:52Z")

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> [@szvacek](#):
>
> PlaceDBsetup.exe

When you install a new version of RM, you are prompted to remove older versions and Placedb is deleted so you need to reinstall it again.

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**Author:** ![GarFin](https://avatars.discourse-cdn.com/v4/letter/g/9f8e36/32.png) [@GarFin](https://community.rootsmagic.com/u/GarFin)\
**Post date:** [September 18, 2025, 5:57am UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/6 "2025-09-18T05:57:05Z")

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Just follow the link and instructions, it worked for me.

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**Author:** ![rmaxa](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@rmaxa](https://community.rootsmagic.com/u/rmaxa)\
**Post date:** [September 20, 2025, 10:50pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/7 "2025-09-20T22:50:20Z")

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I’ve downloaded “PlaceDBsetup.exe” all it does is load RootsMagic 9 even after I deleted RM9. I’m still getting the error message. Is there something I’m missing?

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [September 22, 2025, 3:53pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/8 "2025-09-22T15:53:33Z")

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Go to the downloads page - [https://www.rootsmagic.com/download/rootsmagic-11](https://www.rootsmagic.com/download/rootsmagic-11)

Click on “Show other downloads”

Under “Optional downloads” click on “Place Database Installer” then run it.

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**Author:** ![rmaxa](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@rmaxa](https://community.rootsmagic.com/u/rmaxa)\
**Post date:** [September 24, 2025, 6:16pm UTC](https://community.rootsmagic.com/t/rootsmagic-11-cant-find-placedb-dat/14694/9 "2025-09-24T18:16:40Z")

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Thank you that worked
