# RootsMagic 10.0.0.0 is now out

**URL:** <https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992>\
**Category:** RootsMagic\
**Tags:** tip\
**Created:** [June 19, 2024, 3:56pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992 "2024-06-19T15:56:08Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\
**Post date:** [June 19, 2024, 3:56pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/1 "2024-06-19T15:56:08Z")

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Quel surprise! I thought I would dabble at something with RM on the old Dell notebook which doesn’t have it so I went to download Essentials and was offered 10 instead of 9!

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/0/0cb83b49d63801a7bb7c02b8014a2abab14a974a.png)

There’s even a [RM10 Help site](https://help.rootsmagic.com/RM10/index.html).

Going back to the Buy link instead, the website is is selling new licenses and upgrades for 10. I guess we will see What’s New later today.

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**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\
**Post date:** [June 19, 2024, 4:09pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/2 "2024-06-19T16:09:38Z")

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Here is [What’s New](https://help.rootsmagic.com/RM10/whats-new.html) from the now context-sensitive Help system (remember that was a feature lost in the upgrade from RM7 to RM8 and RM9).

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**Author:** ![chicagomom](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/chicagomom/32/3423_2.png) [@chicagomom](https://community.rootsmagic.com/u/chicagomom)\
**Post date:** [June 19, 2024, 6:24pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/3 "2024-06-19T18:24:41Z")

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The re-introduction of [F1] context-sensitive help is such a welcome addition.

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**Author:** ![chicagomom](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/chicagomom/32/3423_2.png) [@chicagomom](https://community.rootsmagic.com/u/chicagomom)\
**Post date:** [June 19, 2024, 6:34pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/4 "2024-06-19T18:34:46Z")

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Other resources for RM10 I just found:

- Blog post announcement (good overview): [http://blog.rootsmagic.com/?p=3782](http://blog.rootsmagic.com/?p=3782)
- YouTube video overview: [https://www.youtube.com/watch?v=W-3T8rWwwEI](https://www.youtube.com/watch?v=W-3T8rWwwEI)

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [June 19, 2024, 7:08pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/5 "2024-06-19T19:08:21Z")

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RootsMagic 10 is officially launched now.

The announcement is also under News and Announcement here on Community.  
[https://community.rootsmagic.com/t/introducing-rootsmagic-10/10997](https://community.rootsmagic.com/t/introducing-rootsmagic-10/10997)

The RootsMagic 10 playlist is now available on RootsMagicTV.  
[https://www.youtube.com/playlist?list=PL6Q69IMthjAcduF4EtxMpi8f1v0UNSWjt](https://www.youtube.com/playlist?list=PL6Q69IMthjAcduF4EtxMpi8f1v0UNSWjt)

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**Author:** ![hrf3](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/hrf3/32/358_2.png) [@hrf3](https://community.rootsmagic.com/u/hrf3)\
**Post date:** [June 19, 2024, 7:08pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/6 "2024-06-19T19:08:28Z")

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Works pretty good so far, after a few hours use!

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**Author:** ![mscheffler](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@mscheffler](https://community.rootsmagic.com/u/mscheffler)\
**Post date:** [June 19, 2024, 8:38pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/7 "2024-06-19T20:38:48Z")

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I tried to order with the special download per the blog. There is only an option for $29.95 and not the $20 price. Is there a code we need for the special for existing users? Phone calls don’t go through, probably because of too many calls is my guess.

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**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\
**Post date:** [June 19, 2024, 8:55pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/8 "2024-06-19T20:55:51Z")

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There are two radio buttons on the order page. Select the Upgrade button.

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**Author:** ![nkess](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@nkess](https://community.rootsmagic.com/u/nkess)\
**Post date:** [June 19, 2024, 9:34pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/9 "2024-06-19T21:34:13Z")

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Just as an FYI for everybody

RootsMagic 10 will run on the following operating systems.

•Windows 8 through Windows 11

•macOS High Sierra (10.13) through macOS Sonoma (14.0)

Also when you go thru to install RM 10, it says we detected an earlier version of Roots Magic and suggest you let us remove that–only advanced users should keep the earlier versions-- Make sure you say NO if you want to keep your other versions as you do NOT have to remove them

I downloaded it this morning BUT they unfortunately forgot to send me a key to unlock it-- fortunately they responded very fast to my request for a key…

Only other problem was that it said it was going to save all file in Roots Magic 10 folder BUT when I checked my setting for files, back-up, media etc it said RootsMagic 8-- so be sure to check your settings ( and even then it saved my 1st file to the desktop 😑)…

Like the fact that RM now acknowledges half-siblings and spouses of uncles, grand-uncles for the most part – I have one wife out of 10 brothers that it does NOT show on BUT wished it also acknowledged Step-Parents—if you attach a kid to the step-father, the relationship shown is spouse of the wife BUT then his father shows as the kid’s grandparent-- and the reports show the step-father as the kids Father-- oh well one small leap

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**Author:** ![hrf3](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/hrf3/32/358_2.png) [@hrf3](https://community.rootsmagic.com/u/hrf3)\
**Post date:** [June 19, 2024, 10:12pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/10 "2024-06-19T22:12:06Z")

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On an upgrade from version 9 the radio button for $20 worked. ??

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**Author:** ![kbens0n](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kbens0n/32/80_2.png) [@kbens0n](https://community.rootsmagic.com/u/kbens0n)\
**Post date:** [June 19, 2024, 10:32pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/11 "2024-06-19T22:32:43Z")

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Assuming, of course, the same email was used to be recognized as a previous licensed user…

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**Author:** ![kfunk](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kfunk/32/68_2.png) [@kfunk](https://community.rootsmagic.com/u/kfunk)\
**Post date:** [June 19, 2024, 10:41pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/12 "2024-06-19T22:41:53Z")

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Why? Did they suddenly start checking email? The never did in the past.

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**Author:** ![kbens0n](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kbens0n/32/80_2.png) [@kbens0n](https://community.rootsmagic.com/u/kbens0n)\
**Post date:** [June 19, 2024, 11:13pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/13 "2024-06-19T23:13:19Z")

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I just assumed the poster was a previous owner and did not get the upgrade price. I was offering one potential way to be recognized. The page says:

> _For owners of previous versions of RootsMagic or Family Origins_

Not sure how two or three William Smiths would be determined as previous or not, but if You know somehow, for a fact, I defer to your wisdom.

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [June 19, 2024, 11:40pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/14 "2024-06-19T23:40:57Z")

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Users that purchased before RM10 was officially launched had an issue receiving their keys. This issue was fixed by launch time.

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**Author:** ![kfunk](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kfunk/32/68_2.png) [@kfunk](https://community.rootsmagic.com/u/kfunk)\
**Post date:** [June 19, 2024, 11:45pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/15 "2024-06-19T23:45:33Z")

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I am saying that RM never checked email addresses or anything else before allowing the upgrade price. So “the same email was used to be recognized as a previous licensed user” makes no sense as it did not need to check the email address anyway.

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**Author:** ![kbens0n](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kbens0n/32/80_2.png) [@kbens0n](https://community.rootsmagic.com/u/kbens0n)\
**Post date:** [June 19, 2024, 11:48pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/16 "2024-06-19T23:48:43Z")

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Now you’re just repeating yourself.

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<div class="post-metadata">

**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\
**Post date:** [June 20, 2024, 1:48am UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/17 "2024-06-20T01:48:48Z")

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I suspect the web page is unaware of the status of the buyer as there is no login so everyone should see the two radio buttons. The default is for the new licensee and the price shown accordingly. Selecting the Upgrade option revises the price. My guess is that if a licensee of RM9 provides an email address other than what is currently registered, either the Upgrade order is not accepted or, if it is, the key is not issued and there is follow-up with the buyer.

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [June 20, 2024, 2:42am UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/18 "2024-06-20T02:42:35Z")

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> [@nkess](#):
>
> Like the fact that RM now acknowledges half-siblings and spouses of uncles, grand-uncles for the most part – I have one wife out of 10 brothers that it does NOT show on BUT wished it also acknowledged Step-Parents—if you attach a kid to the step-father, the relationship shown is spouse of the wife BUT then his father shows as the kid’s grandparent-- and the reports show the step-father as the kids Father-- oh well one small leap

Are you attaching the step-father in the same family group as the children? If they are in the same family group it will see them as a parent.

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**Author:** ![kfunk](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kfunk/32/68_2.png) [@kfunk](https://community.rootsmagic.com/u/kfunk)\
**Post date:** [June 20, 2024, 3:21am UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/19 "2024-06-20T03:21:05Z")

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Through version 9 the different email address allowed a purchase just like normal and there was no follow up anything. The upgrade discount was applied. If they did require such validation, no one would ever be able to buy someone else a copy of the program for a gift. Even the validation key is not checked in 9 and earlier. You could install the program on 30 machines and the program wouldn’t cause a problem. I doubt this has changed in RM10.

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**Author:** ![mrman23](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@mrman23](https://community.rootsmagic.com/u/mrman23)\
**Post date:** [June 20, 2024, 11:39pm UTC](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992/20 "2024-06-20T23:39:37Z")

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Why should I upgrade? RM9 still has bugs and I see that there are already many bugs being discovered in RM10? Ever since the switch to the new interface, it’s been nothing but trouble, increased layers before we can do want we want to do, and innumerable mouse clicks. What happened to the keyboard shortcuts?

[Next page](https://community.rootsmagic.com/t/rootsmagic-10-0-0-0-is-now-out/10992.md?page=2)
