# RM11 on MacBook Air syncing problem with Ancestry

**URL:** <https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587>\
**Category:** RootsMagic\
**Tags:** question\
**Created:** [March 29, 2026, 9:05pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587 "2026-03-29T21:05:32Z")\
**Posts on this page:** 6\
**Page:** 2

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**Author:** ![MadDog](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/maddog/32/313_2.png) [@MadDog](https://community.rootsmagic.com/u/MadDog)\
**Post date:** [April 7, 2026, 8:02pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/21 "2026-04-07T20:02:13Z")

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I use the KISS method … C:\Genealogy\Media\filenames 🙂

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**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [April 7, 2026, 8:04pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/22 "2026-04-07T20:04:26Z")

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> [@herbreed](#):
>
> Users/herbreed/Desktop

this might be a silly question – why are you using desktop for RM Media?

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**Author:** ![herbreed](https://avatars.discourse-cdn.com/v4/letter/h/d9b06d/32.png) [@herbreed](https://community.rootsmagic.com/u/herbreed)\
**Post date:** [April 8, 2026, 2:23am UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/23 "2026-04-08T02:23:40Z")

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Kevin . . . I keep several key folders on desktop including my RM folder, which contains Data, Media, GED, and Reports folders. I put it there rather than the Documents folder. Is this causing a problem?

**_Regards,_**  
**_Herb_**

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**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [April 8, 2026, 3:04pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/24 "2026-04-08T15:04:07Z")

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Putting shortcut is different than linking media to desktop. Depending on your setup - I would think you might be at risk for deleting /moving or copying by mistake. Maybe someone who has used that way can advise – and I have a petpeeve about clutter on the deskstop screen.  
From Windows Explorer you can “pin quick access folders” That is how I quick access my media folder

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/c/cfdea766edde70e95d6e1f9d8558da0a3e0bbbf8.png)

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**Author:** ![herbreed](https://avatars.discourse-cdn.com/v4/letter/h/d9b06d/32.png) [@herbreed](https://community.rootsmagic.com/u/herbreed)\
**Post date:** [April 8, 2026, 3:34pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/25 "2026-04-08T15:34:43Z")

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I’m on a MacBook, not a PC. I use desktop stacks to keep my desktop orderly. My Media is linked to the Media folder within the RM folder on desktop.

**_Herb_**

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**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [April 8, 2026, 4:53pm UTC](https://community.rootsmagic.com/t/rm11-on-macbook-air-syncing-problem-with-ancestry/15587/26 "2026-04-08T16:53:25Z")

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Okay desktop folder on windows is what I was referring to ….so not sure about mac

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