# RM Screen artificat left after closing program **URL:** \ **Category:** RootsMagic\ **Tags:** question, issue\ **Created:** [August 8, 2025, 1:56am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436 "2025-08-08T01:56:15Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 8, 2025, 1:56am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/1 "2025-08-08T01:56:15Z")
RM Screen artifact left after closing program – not sure if its because I have new computer but its seem to be more likely to do with the most resent updates. Computer is new and W11 with all update installed. RM 10.0.8 notice the RM10 window frame– notice task bar showing program is not open. Task manager confirms RM not running [EDIT] have 2 monitors and this only seems to occur to what is designated as the main monitor is display settings ![Screenshot 2025-08-07 214003_RM_window artificat](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/6/6495dece26beda1315237e09ac580cdfe9e43667.jpeg) ---
**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\ **Post date:** [August 8, 2025, 2:57am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/2 "2025-08-08T02:57:04Z")
What cpu and GPU does your new computer have? ---
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 8, 2025, 10:12am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/3 "2025-08-08T10:12:47Z")
previously my I7-2nd generation Laptop served me for 12 years I upgraded to a 11th Gen desktop Optiflex 7090 I7-11700 32Gb with Intel UHD 750 Graphics Drivers seem to be up to date. ---
**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\ **Post date:** [August 8, 2025, 11:01am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/4 "2025-08-08T11:01:14Z")
Only general answers to this question on Google Search: > why would the title bar of the main window of an application remain on the main screen of a Windows 11 computer after closing the app Maybe there’s a suggestion among them that would fix the behaviour. ---
**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/tomh/32/30_2.png) [@TomH](https://community.rootsmagic.com/u/TomH)\ **Post date:** [August 8, 2025, 12:00pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/5 "2025-08-08T12:00:51Z")
Nothing unusual there, e.g., not an emulator on Snapdragon ARM. Which RM compilation are you using? 32 or 64-bit? Try the other. ---
**Author:** ![MadDog](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/maddog/32/313_2.png) [@MadDog](https://community.rootsmagic.com/u/MadDog)\ **Post date:** [August 8, 2025, 2:19pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/6 "2025-08-08T14:19:29Z")
> [@kevync1985](#): > > 2 monitors What are your monitor settings? When you disconnect a monitor does it still happen? What if you disconnect the other moniter? ---
**Author:** ![nkess](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@nkess](https://community.rootsmagic.com/u/nkess)\ **Post date:** [August 8, 2025, 4:08pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/7 "2025-08-08T16:08:16Z")
Read a little abt this but no expert–some say to go in and start to change the color resolution and it should close --then as I understand just abort changing the resolution-- others say to click anywhere on screen to change the focus to that monitor or maybe click on the other monitor to change focus–anyway–I did a search using the title above and added using dual monitors. Hope it helps to at least get rid of it quickly but you need to probably do a deep dive on the cause or maybe using dual monitors.. ---
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 8, 2025, 9:34pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/8 "2025-08-08T21:34:31Z")
> [@MadDog](#): > > When you disconnect a monitor does it still happen? > What if you disconnect the other moniter? yes the “problem” moves – the program is not running but windows remains – seems only way to clear is to restart computer (I did not try sleep mode) Kevin ---
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 8, 2025, 9:36pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/9 "2025-08-08T21:36:42Z")
never had this type of program at home – and I was running dual monitor for years with RM and other apps. I did see a similar issue with work computer. Not sure if it relates to display port. Kevin ---
**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\ **Post date:** [August 8, 2025, 9:43pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/10 "2025-08-08T21:43:35Z")
I’m wondering if its a Windows 11 issue. I’m current on all my updates but I can’t recall when that last update came out. This morning I had part of another program showing through my OneNote. I’m pretty sure it wasn’t RM. I almost think it was my calculator. I’ll have to watch and see if it happens again. When I moved OneNote to see what was behind it, it fixed the issue. ---
**Author:** ![MadDog](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/maddog/32/313_2.png) [@MadDog](https://community.rootsmagic.com/u/MadDog)\ **Post date:** [August 9, 2025, 12:44am UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/11 "2025-08-09T00:44:11Z")
Figured but ya gave it a shot. Thinking now it’s Windows setting just don’t know which one. Haven’t see this before. ---
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 9, 2025, 12:01pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/12 "2025-08-09T12:01:34Z")
> [@rzamor1](#): > > I’m wondering if its a Windows 11 issue. I’m current on all my updates but I can’t recall when that last update came out. it seems to be more Windows related although I also ran the Dell updates when I got it. Since the program is not running unless there is some sort of sub-process (RM?) – it could be a graphics driver issue. So far it has only happened with RM (Closing program). ---
**Author:** ![Kelly](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kelly/32/3939_2.png) [@Kelly](https://community.rootsmagic.com/u/Kelly)\ **Post date:** [August 9, 2025, 12:33pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/13 "2025-08-09T12:33:05Z")
Kevin, FWIW - I did a generic search which resulted in some additional ideas for you to consider: _after closing program the window frame remains_ Noting I’m still on Win 10 and haven’t tried installing the RM update yet: Probably unrelated, but 2 other ideas to test, 1) Windows, System, Personalization, Lock screen, _turn off_ Get fun facts, tips, etc.,; and 2) _turn off_ Show lock screen background picture on the sign-in screen. ---
**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Post date:** [August 9, 2025, 11:15pm UTC](https://community.rootsmagic.com/t/rm-screen-artificat-left-after-closing-program/14436/14 "2025-08-09T23:15:28Z")
it does not occur regularly or on demand (yet) so I do not know if the the order of steps of how I close program matters. It only happens 1x or 2x per week. I do have Windows PowerToys enabled. (Mainly so I can resize image files in batch— that was disabled with W11 in file explorer. Kevin