# Publishing to My Roots Magic

**URL:** <https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998>\
**Category:** RootsMagic\
**Tags:** question, rootsmagic\
**Created:** [July 22, 2026, 1:23pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998 "2026-07-22T13:23:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PeggyJackson](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@PeggyJackson](https://community.rootsmagic.com/u/PeggyJackson)\
**Post date:** [July 22, 2026, 1:23pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/1 "2026-07-22T13:23:15Z")

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How long does it take to publish my Tree online? It says I have uploaded everything, but days go by, and still it does not appear - either in Roots Magoc or online

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [July 22, 2026, 1:47pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/2 "2026-07-22T13:47:59Z")

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I can see an issue with the MyRootsMagic account. Open a support ticket “Attn Renee” and I will get it fixed for you.

[https://support.rootsmagic.com/hc/en-us/requests/new](https://support.rootsmagic.com/hc/en-us/requests/new)

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [July 22, 2026, 2:01pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/3 "2026-07-22T14:01:11Z")

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Ticket just came through and I was able to fix it. Information is on the ticket reply.

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**Author:** ![PeggyJackson](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@PeggyJackson](https://community.rootsmagic.com/u/PeggyJackson)\
**Post date:** [July 22, 2026, 2:51pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/4 "2026-07-22T14:51:27Z")

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Thank you,. But how do I find thew reply to my ticket?

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [July 22, 2026, 3:16pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/5 "2026-07-22T15:16:51Z")

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It should have sent an email with a link. Otherwise, login where you sent the email from.

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**Author:** ![PeggyJackson](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@PeggyJackson](https://community.rootsmagic.com/u/PeggyJackson)\
**Post date:** [July 22, 2026, 3:31pm UTC](https://community.rootsmagic.com/t/publishing-to-my-roots-magic/15998/6 "2026-07-22T15:31:04Z")

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Thanks. Found it now … by good chance …

Peggy