Based on the information you have provided, it’s extremely likely that you have a few media files linked into RM more than one time. It could be 5 media files linked 2 times each, or it could be 3 media files linked 2 times each and 1 media files linked 3 times - that sort of thing.
The only way I can think of to find the duplicate file names from within RM is via eyeball. I don’t think there is any way to export the full media list to to Excel or anything like that, and running a multimedia report will not do the trick.
Go to the main media tab, and eyeball the list. But make sure it is sorted by filename, not by caption. Your files linked more than once are likely to have different captions each time. So you want to see your duplicate file names sorted together, not your captions sorted together.
I prefer Add New Media to Drop New Media for reasons that don’t matter to this discussion. But Add New Media does have a bug or a design flaw that can lead to the same media file being linked more than once. Drop New Media does not have this problem. As a result, I am paranoid about checking to see that a file I’m about to link is not already linked.
My workflow to avoid duplicate media files is to copy the full media path to the clipboard for the file I’m about to add. Then, I go to Add Existing Media and paste the full file path. If I don’t get a hit, then that means I’m not adding a duplicate. So I switch to Add New Media and do the link for the new file. I paste the full file path a second time, and I’m done. In other words, I don’t have to go searching for the file name from within the Add New Media dialog.
After you find the duplicate media links, cleaning them up is non-trivial. You can’t just merge the duplicates. Instead, you have to decide which of the duplicates you are going to keep. Then add to the duplicate you are going to keep the tags from the duplicate you are going to delete. Only after you have preserved the tags in this manner is it safe to delete the duplicate media link.
I understand how fraught and recommended against it is for users to run SQLite scripts. But just in case, here is a script which would find your duplicate media links for you in case you would be able to run it. For more information, go to SQLite Tools for RootsMagic This is a user site not supported or endorsed by RootsMagic. Indeed, RootsMagic recommends strongly against it. This particular script is just a report. It doesn’t modify your RM database in any way. In particular, it doesn’t merge the duplicate media links. It only reports on them.
SELECT MM.MediaPath, MM.MediaFile, COUNT(*) AS MediaCount
FROM MultimediaTable AS MM
GROUP BY MM.MediaFile
HAVING MediaCount > 1