# Error Message when opening a file in RM 11

**URL:** <https://community.rootsmagic.com/t/error-message-when-opening-a-file-in-rm-11/14623>\
**Category:** RootsMagic\
**Tags:** question, issue\
**Created:** [September 12, 2025, 10:14pm UTC](https://community.rootsmagic.com/t/error-message-when-opening-a-file-in-rm-11/14623 "2025-09-12T22:14:08Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![kevinm](https://avatars.discourse-cdn.com/v4/letter/k/85e7bf/32.png) [@kevinm](https://community.rootsmagic.com/u/kevinm)\
**Post date:** [September 14, 2025, 1:29am UTC](https://community.rootsmagic.com/t/error-message-when-opening-a-file-in-rm-11/14623/11 "2025-09-14T01:29:06Z")

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> [@russhart](#):
>
> Having had the same access violation message on my win11 64bit RM11,

The same problem is also being tracked in [this thread](https://community.rootsmagic.com/t/rm11-bug-access-violation/14635/6) and it’s been reported that the access violation issues get resolved with the 32 bit app.

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_[View the full topic](https://community.rootsmagic.com/t/error-message-when-opening-a-file-in-rm-11/14623)._