# Bug Report - Invalid pointer

**URL:** <https://community.rootsmagic.com/t/bug-report-invalid-pointer/7794>\
**Category:** RootsMagic\
**Tags:** question\
**Created:** [June 28, 2023, 1:46am UTC](https://community.rootsmagic.com/t/bug-report-invalid-pointer/7794 "2023-06-28T01:46:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [June 28, 2023, 1:46am UTC](https://community.rootsmagic.com/t/bug-report-invalid-pointer/7794/1 "2023-06-28T01:46:25Z")

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I was doing some relatively adding of people from family search and also reviewing missing deaths,  
I was getting several _Argument out of Range_ so I ran the database tools before closing (probably better to after relaunch) then I close program when I exited program I got the following error.

![image](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/4/496a7b62574fdaf57e2c164ce04851f920683639.png)

I could not close the program and needed to close via Windows task manager.  
Window 10 Pro and RM 9.0.5

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [June 28, 2023, 1:51pm UTC](https://community.rootsmagic.com/t/bug-report-invalid-pointer/7794/2 "2023-06-28T13:51:43Z")

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Open a support ticket with the database and steps to recreate the issue.  
[https://support.rootsmagic.com/hc/en-us/requests/new](https://support.rootsmagic.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [June 28, 2023, 2:13pm UTC](https://community.rootsmagic.com/t/bug-report-invalid-pointer/7794/3 "2023-06-28T14:13:07Z")

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Thanks Renee

if I am able to reproduce the error I will open ticket.  
Its the first time I recall seeing that error with RM Preview./ RM8 / RM9.

Just wanted to call attention in case someone else had experienced it.

Kevin