# Ancestry TreeShare Program Freeze

**URL:** <https://community.rootsmagic.com/t/ancestry-treeshare-program-freeze/8142>\
**Category:** RootsMagic\
**Tags:** question, issue\
**Created:** [August 9, 2023, 9:54am UTC](https://community.rootsmagic.com/t/ancestry-treeshare-program-freeze/8142 "2023-08-09T09:54:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bfurr1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/bfurr1/32/1677_2.png) [@bfurr1](https://community.rootsmagic.com/u/bfurr1)\
**Post date:** [August 9, 2023, 9:54am UTC](https://community.rootsmagic.com/t/ancestry-treeshare-program-freeze/8142/1 "2023-08-09T09:54:12Z")

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Has anyone had RM9 freeze during Ancestry TreeShare and had to use Task Manager to close the program?

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**Author:** ![MKGT](https://avatars.discourse-cdn.com/v4/letter/m/ecccb3/32.png) [@MKGT](https://community.rootsmagic.com/u/MKGT)\
**Post date:** [August 9, 2023, 10:22am UTC](https://community.rootsmagic.com/t/ancestry-treeshare-program-freeze/8142/2 "2023-08-09T10:22:17Z")

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No, but it does freeze if you log out of treeshare before you close RM9 - which has been reported.