# Ancestor Chart - unusual bar appearing

**URL:** <https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750>\
**Category:** RootsMagic\
**Tags:** question\
**Created:** [May 7, 2026, 6:13pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750 "2026-05-07T18:13:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![john.hymers](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@john.hymers](https://community.rootsmagic.com/u/john.hymers)\
**Post date:** [May 7, 2026, 6:13pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/1 "2026-05-07T18:13:04Z")

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When I create an ancestor chart in RM v 11.2.0.0 on a Mac, there are strange bars appearing and the details for individuals events are not complete

 ![Ancestor Chart](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/e/e8b4c9bfc540b4055851f2011768ddf428780f70.jpeg)

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**Author:** ![kbens0n](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/kbens0n/32/80_2.png) [@kbens0n](https://community.rootsmagic.com/u/kbens0n)\
**Post date:** [May 7, 2026, 8:54pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/2 "2026-05-07T20:54:56Z")

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Have you tried the **Reset** button(s)? There are more under the options below:

 ![Screenshot 2026-05-07 165311](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/2X/3/3ff799eb7a1ddcf8b2a13a48f7b0f5405fab0e9f.png)

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**Author:** ![rzamor1](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/rzamor1/32/8_2.png) [@rzamor1](https://community.rootsmagic.com/u/rzamor1)\
**Post date:** [May 7, 2026, 9:24pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/3 "2026-05-07T21:24:59Z")

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Sometimes restarting the computer and RM will straighten it out.

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**Author:** ![john.hymers](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@john.hymers](https://community.rootsmagic.com/u/john.hymers)\
**Post date:** [May 7, 2026, 10:07pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/4 "2026-05-07T22:07:36Z")

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I found the problem in default boxes, the border colour needed setting to white after which the banding was eliminated. Thanks

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**Author:** ![kevync1985](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\
**Post date:** [May 7, 2026, 11:41pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/5 "2026-05-07T23:41:07Z")

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I have seem that issue before – sometimes it difficult to get them to clear – its seems to be something specific to the computer and not the database itself when I tried to replicate or resolve

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**Author:** ![kevinm](https://avatars.discourse-cdn.com/v4/letter/k/85e7bf/32.png) [@kevinm](https://community.rootsmagic.com/u/kevinm)\
**Post date:** [May 8, 2026, 3:01am UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/6 "2026-05-08T03:01:57Z")

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> [@john.hymers](#):
>
> I found the problem in default boxes, the border colour needed setting to white after which the banding was eliminated.

Good catch. I see the same problem on mac and the setting is kind of buried. Good for you for finding it. I had to set 2 fields…Colors, Default Boxes (under the Chart Boxes section of the panel), Border = No color or white, and Fill = white. (Selecting Fill=“no color” did not work for me. It left a solid colored bar the next time the report was run.)

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**Author:** ![KeySmith](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.rootsmagic.com/keysmith/32/3985_2.png) [@KeySmith](https://community.rootsmagic.com/u/KeySmith)\
**Post date:** [August 14, 2026, 3:00pm UTC](https://community.rootsmagic.com/t/ancestor-chart-unusual-bar-appearing/15750/7 "2026-08-14T15:00:08Z")

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I have the same problem here, Mac user, too, RM 11, macOS Lake Tahoe, everything updated. Ancestor Chart and Descendant Chart are affected, box chart for ancestors is not. But the latter does not allow different fill colors for genders, for example. I find this very annoying. Creating ancestor charts to me is THE purpose of genealogy.