# Adding new person via TreeChare

**URL:** <https://community.rootsmagic.com/t/adding-new-person-via-treechare/2512>\
**Category:** RootsMagic\
**Tags:** question\
**Created:** [November 14, 2021, 9:47am UTC](https://community.rootsmagic.com/t/adding-new-person-via-treechare/2512 "2021-11-14T09:47:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![BluePhoenix](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@BluePhoenix](https://community.rootsmagic.com/u/BluePhoenix)\
**Post date:** [November 14, 2021, 9:47am UTC](https://community.rootsmagic.com/t/adding-new-person-via-treechare/2512/1 "2021-11-14T09:47:09Z")

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I have the same problem as [Adding people from RootsMagic to Ancestry Tree via TreeShare](https://community.rootsmagic.com/t/adding-people-from-rootsmagic-to-ancestry-tree-via-treeshare/2144)

There was no solution and the new update didn’t help.  
I reset my TreeShare-Connection several times.

It is not due to duplicated persons.  
I have one new person at RM8, I add it to Ancestry via Treeshare. I will not appear on the list, but there is a new person on Ancestry, but just the name without more information (birth, death, etc.). The link to other persons are missing, too (no children/parents) and this new Ancestry-person is not linked to the RM8-person.

If I link them manually, it will stay for 1-3 sessions and then the link (RM8-Ancestry) disappears. Additionally, On the RM8-site, I have a double entry for this person during in the TreeShare, not on the RM8-person page. One entry of the person is not linked to ancestry, this other one is.

 ![screenshot-problem](https://canada1.discourse-cdn.com/flex030/uploads/rootsmagic/original/1X/adb5804aa494d55d97f6aa781613e7b2f046b0ac.jpeg)

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**Author:** ![Heather](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@Heather](https://community.rootsmagic.com/u/Heather)\
**Post date:** [January 26, 2022, 3:45am UTC](https://community.rootsmagic.com/t/adding-new-person-via-treechare/2512/2 "2022-01-26T03:45:11Z")

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Thanks so much for your reply. I ended up making a new tree in RM since the ancestry one was the up-to-date one. I haven’t had the problem since but I’m now just focusing on one family group at a time and doing the syncing often. That way if I find someone that is bothersome I can just delete them and add them again, they usually only show up once after that.