# RootsMagic **URL:** https://community.rootsmagic.com/c/rootsmagic/5.md [Latest](https://community.rootsmagic.com/latest.md) · [Categories](https://community.rootsmagic.com/categories.md) · [Tags](https://community.rootsmagic.com/tags.md) --- ## [About the RootsMagic category](https://community.rootsmagic.com/t/about-the-rootsmagic-category/15)
**Author:** [@mike](https://community.rootsmagic.com/u/mike)\ **Replies:** 18\ **Last updated:** [December 16, 2024, 6:30pm UTC](https://community.rootsmagic.com/t/about-the-rootsmagic-category/15 "2024-12-16T18:30:57Z")
Questions, discussion, or tips about using RootsMagic. The RootsMagic category is where you can connect with other RootsMagic users to ask questions, share ideas, and discuss how to use the software. Topics must be rela… --- ## [Unlinked citations](https://community.rootsmagic.com/t/unlinked-citations/16399)
**Author:** [@dennis](https://community.rootsmagic.com/u/dennis)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 11:59pm UTC](https://community.rootsmagic.com/t/unlinked-citations/16399 "2026-10-16T23:59:26Z")
I have within 1 source alone 64 citation not linked to an individual appearing in the Citations List although the list shows that x number are used as in the image attached. I have been through the process of clearing … --- ## [Not Expected Results - Media with multiple tags](https://community.rootsmagic.com/t/not-expected-results-media-with-multiple-tags/16408)
**Author:** [@kevync1985](https://community.rootsmagic.com/u/kevync1985)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 11:58pm UTC](https://community.rootsmagic.com/t/not-expected-results-media-with-multiple-tags/16408 "2026-10-16T23:58:27Z")
This does not seem to be working as intended for what RM is showing. yes there are TWO tags (which is correct) the results on first screenshot appear to me misleading and not displaying correctly in the persons … --- ## [ORA users - RM12 and New Template format](https://community.rootsmagic.com/t/ora-users-rm12-and-new-template-format/16394)
**Author:** [@RRF](https://community.rootsmagic.com/u/RRF)\ **Replies:** 10\ **Last updated:** [October 16, 2026, 11:48pm UTC](https://community.rootsmagic.com/t/ora-users-rm12-and-new-template-format/16394 "2026-10-16T23:48:43Z")
To the ORA users in RM12 The template itself looks okay may need to adjust my expressions in ORA - but now with the new format how are you getting to the Detail Text Section which is now in its own section of the templa… --- ## [RM 12.1 Sources & Citations changes](https://community.rootsmagic.com/t/rm-12-1-sources-citations-changes/16407)
**Author:** [@steve.turner](https://community.rootsmagic.com/u/steve.turner)\ **Replies:** 3\ **Last updated:** [October 16, 2026, 11:36pm UTC](https://community.rootsmagic.com/t/rm-12-1-sources-citations-changes/16407 "2026-10-16T23:36:27Z")
I have a couple of questions / issues : First, Working on a laptop the arrowed little symbol above is a poor way of opening the larger size note editor which is a much more comfortable place to edit text fields (tex… --- ## [RM12 – Loss of Field Focus When Switching Windows & Limited Keyboard Navigation](https://community.rootsmagic.com/t/rm12-loss-of-field-focus-when-switching-windows-limited-keyboard-navigation/16334)
**Author:** [@kailey47](https://community.rootsmagic.com/u/kailey47)\ **Replies:** 9\ **Last updated:** [October 16, 2026, 11:12pm UTC](https://community.rootsmagic.com/t/rm12-loss-of-field-focus-when-switching-windows-limited-keyboard-navigation/16334 "2026-10-16T23:12:58Z")
I’ve recently upgraded to RM12 and have encountered a frustrating change in how editable fields behave when switching between applications. Loss of field focus when switching applications In previous versions, I could c… --- ## [Roots Magic 11 and linux](https://community.rootsmagic.com/t/roots-magic-11-and-linux/15339)
**Author:** [@trinkelson](https://community.rootsmagic.com/u/trinkelson)\ **Replies:** 38\ **Last updated:** [October 16, 2026, 10:10pm UTC](https://community.rootsmagic.com/t/roots-magic-11-and-linux/15339 "2026-10-16T22:10:29Z")
Debating between upgrading to Win11 or switching to Linux. Will RM11 work in Linux and if so which distro is recommended? --- ## [I am 84 and find the font used in Version 12 very hard to read. Is there a way to change the font or increase its size?](https://community.rootsmagic.com/t/i-am-84-and-find-the-font-used-in-version-12-very-hard-to-read-is-there-a-way-to-change-the-font-or-increase-its-size/16384)
**Author:** [@haroldmcdougal](https://community.rootsmagic.com/u/haroldmcdougal)\ **Replies:** 7\ **Last updated:** [October 16, 2026, 7:59pm UTC](https://community.rootsmagic.com/t/i-am-84-and-find-the-font-used-in-version-12-very-hard-to-read-is-there-a-way-to-change-the-font-or-increase-its-size/16384 "2026-10-16T19:59:43Z")
Everywhere in the program. Books that were 350 pages long are now much shorter because of the font. --- ## [RM11 TreeShare Ancestry adds new people, but won't update existing people](https://community.rootsmagic.com/t/rm11-treeshare-ancestry-adds-new-people-but-wont-update-existing-people/16400)
**Author:** [@jprossjr](https://community.rootsmagic.com/u/jprossjr)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 7:30pm UTC](https://community.rootsmagic.com/t/rm11-treeshare-ancestry-adds-new-people-but-wont-update-existing-people/16400 "2026-10-16T19:30:53Z")
On one of my RM trees that I have linked to an Ancestry tree, when I attempt to update an existing person the interface behaves as if it is exchanging info with Ancestry. But when I look at that person on Ancestry afte… --- ## [RM12 - Sources and citations](https://community.rootsmagic.com/t/rm12-sources-and-citations/16310)
**Author:** [@dennis](https://community.rootsmagic.com/u/dennis)\ **Replies:** 28\ **Last updated:** [October 16, 2026, 7:29pm UTC](https://community.rootsmagic.com/t/rm12-sources-and-citations/16310 "2026-10-16T19:29:19Z")
In RM12 what happened to the auto building of citations (or as now called ‘Citation Name’) from the citation template? Having to build them manually is an absolute pain especially considering that the information requi… --- ## [Missing data from ancestry.com](https://community.rootsmagic.com/t/missing-data-from-ancestry-com/16406)
**Author:** [@TontGinSF](https://community.rootsmagic.com/u/TontGinSF)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 5:33pm UTC](https://community.rootsmagic.com/t/missing-data-from-ancestry-com/16406 "2026-10-16T17:33:44Z")
I am probably missing something here, but I installed RM12, created a brand new file, and synced with ancestry.com. However, I am only seeing a VERY small subset of my entire tree in RM. What am I missing? Thanks y’all. … --- ## [12.1 Improvements in sources and citations](https://community.rootsmagic.com/t/12-1-improvements-in-sources-and-citations/16401)
**Author:** [@thejerrybryan](https://community.rootsmagic.com/u/thejerrybryan)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 5:28pm UTC](https://community.rootsmagic.com/t/12-1-improvements-in-sources-and-citations/16401 "2026-10-16T17:28:33Z")
The changes in citation editing in 12.1 have fixed about 85% to 90% of my friction points in adding and editing citations and sources. It’s very helpful. There is actually a bit more improvement there for me than the b… --- ## [Access violation RM 12 free version](https://community.rootsmagic.com/t/access-violation-rm-12-free-version/16366)
**Author:** [@mapleleaf](https://community.rootsmagic.com/u/mapleleaf)\ **Replies:** 43\ **Last updated:** [October 16, 2026, 5:13pm UTC](https://community.rootsmagic.com/t/access-violation-rm-12-free-version/16366 "2026-10-16T17:13:28Z")
I am using the Essentials free version of RootsMagic 12 Windows 10 I added a person and a spouse to a new test database. All I did was try to add a child and got the access violation message. --- ## [Link to Ancestry sources from RM citation](https://community.rootsmagic.com/t/link-to-ancestry-sources-from-rm-citation/16368)
**Author:** [@angipitale](https://community.rootsmagic.com/u/angipitale)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 5:00pm UTC](https://community.rootsmagic.com/t/link-to-ancestry-sources-from-rm-citation/16368 "2026-10-16T17:00:23Z")
How do I link to an Ancestry source citation in RM? I see the source (a family history book) and I see the Footnote/short footnote and Bibliography as cited in Ancestry, but I don’t see a link to access it. Does this m… --- ## [Recording Places in RootsMagic](https://community.rootsmagic.com/t/recording-places-in-rootsmagic/16405)
**Author:** [@Franklin\_Davis](https://community.rootsmagic.com/u/Franklin_Davis)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 4:59pm UTC](https://community.rootsmagic.com/t/recording-places-in-rootsmagic/16405 "2026-10-16T16:59:25Z")
I know that the standar is city/town, county, state and country. However, is it also acceptable for a census to have the district, county, state and county. I have resolved the independent citis such as Richmond, Richmon… --- ## ['Expand All' in Tree View](https://community.rootsmagic.com/t/expand-all-in-tree-view/16404)
**Author:** [@TontGinSF](https://community.rootsmagic.com/u/TontGinSF)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 2:37pm UTC](https://community.rootsmagic.com/t/expand-all-in-tree-view/16404 "2026-10-16T14:37:50Z")
In Tree View, is there a way to expand the entire tree (vs. branch by branch)? --- ## [Can I display "Living" in tree view](https://community.rootsmagic.com/t/can-i-display-living-in-tree-view/16403)
**Author:** [@CliveLawford](https://community.rootsmagic.com/u/CliveLawford)\ **Replies:** 6\ **Last updated:** [October 16, 2026, 1:14pm UTC](https://community.rootsmagic.com/t/can-i-display-living-in-tree-view/16403 "2026-10-16T13:14:27Z")
Is there a way in RM 12 tree view to see if I have marked a person as living without entering the edit window every time? --- ## [RM12.1.0 Narrative Reports not working](https://community.rootsmagic.com/t/rm12-1-0-narrative-reports-not-working/16402)
**Author:** [@tstrickland](https://community.rootsmagic.com/u/tstrickland)\ **Replies:** 7\ **Last updated:** [October 16, 2026, 12:15pm UTC](https://community.rootsmagic.com/t/rm12-1-0-narrative-reports-not-working/16402 "2026-10-16T12:15:48Z")
Update / Edit: Problem resolved. See the comments below from @kbens0n and @thejerrybryan who both helped me through it. Thank you guys! :slightly\_smiling\_face: Original post: Today, after upgrading my RM12 app to RM12… --- ## [Onscreen Text is Blurry in RM12](https://community.rootsmagic.com/t/onscreen-text-is-blurry-in-rm12/16319)
**Author:** [@Herb](https://community.rootsmagic.com/u/Herb)\ **Replies:** 18\ **Last updated:** [October 16, 2026, 1:51am UTC](https://community.rootsmagic.com/t/onscreen-text-is-blurry-in-rm12/16319 "2026-10-16T01:51:32Z")
Using a Mac. Onscreen text is blurry - not crisp. Happens in all views. Anyone else seeing this? --- ## [Constantly getting error in rm12](https://community.rootsmagic.com/t/constantly-getting-error-in-rm12/16339)
**Author:** [@nitefaery](https://community.rootsmagic.com/u/nitefaery)\ **Replies:** 13\ **Last updated:** [October 16, 2026, 12:46am UTC](https://community.rootsmagic.com/t/constantly-getting-error-in-rm12/16339 "2026-10-16T00:46:27Z")
Access violation at address 00007ff69d1bc18b in module “Rootsmagic.exe” (offset 1c18b). Read of address 0000025f0000033c What does that mean and how do I stop this annoying error? I’m having to second guess every name I… --- ## [RM12 Access violation adding child to family](https://community.rootsmagic.com/t/rm12-access-violation-adding-child-to-family/16341)
**Author:** [@dkightley](https://community.rootsmagic.com/u/dkightley)\ **Replies:** 25\ **Last updated:** [October 16, 2026, 12:43am UTC](https://community.rootsmagic.com/t/rm12-access-violation-adding-child-to-family/16341 "2026-10-16T00:43:47Z")
I’ve had a couple of access violations when trying to add a child to a family using Add Child on the Family display. Each time the child has been created…but not attached to the parents. The first time, I deleted the c… --- ## [RM12 Tree View : Minor Annoyance](https://community.rootsmagic.com/t/rm12-tree-view-minor-annoyance/16361)
**Author:** [@tstrickland](https://community.rootsmagic.com/u/tstrickland)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 12:03am UTC](https://community.rootsmagic.com/t/rm12-tree-view-minor-annoyance/16361 "2026-10-16T00:03:43Z")
Hi, I’ve stumbled on another minor annoyance using the new (and very useful enhancement) Tree View. If a couple (Gen1) had multiple married children (Gen2) also with kids of their own (Gen3), expanding the tree beneath … --- ## [Who Was There Report - Saving as word document - name doesn't change](https://community.rootsmagic.com/t/who-was-there-report-saving-as-word-document-name-doesnt-change/16397)
**Author:** [@mcphilbrick](https://community.rootsmagic.com/u/mcphilbrick)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 11:57pm UTC](https://community.rootsmagic.com/t/who-was-there-report-saving-as-word-document-name-doesnt-change/16397 "2026-10-15T23:57:41Z")
I created one "Who was there " report and saved it as a Word file. I then changed the location (without closing the report) and generated a new report. The preview screen altered the report name as expected. However, wh… --- ## [RM12 old Source template are not available. The ones you create with the assistant do not have templates that you can modify](https://community.rootsmagic.com/t/rm12-old-source-template-are-not-available-the-ones-you-create-with-the-assistant-do-not-have-templates-that-you-can-modify/16385)
**Author:** [@Gpetranek](https://community.rootsmagic.com/u/Gpetranek)\ **Replies:** 20\ **Last updated:** [October 15, 2026, 9:41pm UTC](https://community.rootsmagic.com/t/rm12-old-source-template-are-not-available-the-ones-you-create-with-the-assistant-do-not-have-templates-that-you-can-modify/16385 "2026-10-15T21:41:19Z")
RM12 - None of the old Source template are available unless you used it before. The ones you create with the assistant do not have any templates that you can modify. You now have to start from scratch and build it yourse… --- ## [Using Return Key in Windows 11 when creating Fact](https://community.rootsmagic.com/t/using-return-key-in-windows-11-when-creating-fact/16353)
**Author:** [@MKGT](https://community.rootsmagic.com/u/MKGT)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 8:48pm UTC](https://community.rootsmagic.com/t/using-return-key-in-windows-11-when-creating-fact/16353 "2026-10-15T20:48:04Z")
razmor1 - In RM11 was able to use the “Return” key when selecting a Fact - e.g: if you typed in Bir (for birth) which brings up the only fact for Bir, you could hit the return key and it would populate the Fact type. In … --- ## [Copy Sources Between Files](https://community.rootsmagic.com/t/copy-sources-between-files/16393)
**Author:** [@ngwehner](https://community.rootsmagic.com/u/ngwehner)\ **Replies:** 4\ **Last updated:** [October 15, 2026, 8:36pm UTC](https://community.rootsmagic.com/t/copy-sources-between-files/16393 "2026-10-15T20:36:30Z")
Can’t believe that we are at RM12 and we STILL can’t copy master sources between files. Yes, I know the work arounds but let’s be honest that they are all a pain as they require then cleaning up the database to get rid o… --- ## [Color-coding for the color blind](https://community.rootsmagic.com/t/color-coding-for-the-color-blind/15597)
**Author:** [@PatrickR](https://community.rootsmagic.com/u/PatrickR)\ **Replies:** 8\ **Last updated:** [October 15, 2026, 8:20pm UTC](https://community.rootsmagic.com/t/color-coding-for-the-color-blind/15597 "2026-10-15T20:20:25Z")
I made this request and received positive response a few years back, but it apparently got lost somewhere in the shuffle. I was reminded of the topic at my local group’s most recent meeting. I have now met two color-bl… --- ## [RM12 - "Family View" not working like previous versions!](https://community.rootsmagic.com/t/rm12-family-view-not-working-like-previous-versions/16356)
**Author:** [@DES](https://community.rootsmagic.com/u/DES)\ **Replies:** 17\ **Last updated:** [October 15, 2026, 6:06pm UTC](https://community.rootsmagic.com/t/rm12-family-view-not-working-like-previous-versions/16356 "2026-10-15T18:06:02Z")
In previous versions if I was in Family View and selected (highlighted) any other person on the page, I could simply click Family View again and the selected person would then become the new family displayed. In RM12, t… --- ## [Where to place media files for upcoming narrative](https://community.rootsmagic.com/t/where-to-place-media-files-for-upcoming-narrative/16387)
**Author:** [@Rollgold](https://community.rootsmagic.com/u/Rollgold)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 6:02pm UTC](https://community.rootsmagic.com/t/where-to-place-media-files-for-upcoming-narrative/16387 "2026-10-15T18:02:33Z")
Here’s my problem7. Installed new Version 11 (from old version 7/9 database)…assigned separate spot on program files for Photographs (from main folder Genealogy). Just headshots for RM. Now, I have a 2nd set of photos… --- ## [Export reports as csv file](https://community.rootsmagic.com/t/export-reports-as-csv-file/16396)
**Author:** [@junkfromron](https://community.rootsmagic.com/u/junkfromron)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 5:51pm UTC](https://community.rootsmagic.com/t/export-reports-as-csv-file/16396 "2026-10-15T17:51:03Z")
Is there a way to export a report as a csv file so it can be loaded into a spreadsheet or word processor for reformating? All my media has been given standardized file names and I want to list then in alpha/numeric order… [Next page](https://community.rootsmagic.com/c/rootsmagic/5.md?page=1)